QUETTA SERENA HOTEL, Quetta – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Quetta Serena Hotel offers air-conditioned rooms with free WiFi, a flat-screen TV with cable channels, and a private bathroom with free toiletries and a shower. Each room includes a seating area and a wardrobe. Soundproof windows ensure quiet stays.
Dining Options
The hotel has a restaurant serving local and international cuisine. A continental breakfast is available every morning. Room service operates 24 hours.
Leisure & Recreation
Guests can use the outdoor pool, two tennis courts, and a health club with a steam room. The hotel also offers guided tours for exploring Quetta and nearby attractions like Hanna Lake and Ziarat Valley.
Location & Transport
The hotel is 1.1 km from Kachāhri and 1.3 km from Habīb Kili. Quetta International Airport is 15 km away, with a free airport shuttle provided. Nearby landmarks include Quetta Fort (0.5 km) and Gold City Shopping Mall (1 km).
Services & Convenience
A 24-hour front desk assists with information and arrangements. Free self-parking and an ATM are available. The hotel offers a free roundtrip airport shuttle and can help organize excursions to local sites like the historic Quaid-e-Azam Residence.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Free Wi-Fi
- Parking
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Locker room
- Currency exchange
- ATM/Cash machine
- Barber shop
Sports & Fitness
- Tennis court
Services
- Free airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Shops/Commercial services
Dining
- In-room breakfast
- Restaurant
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Outdoor swimming pool
- BBQ facilities
- Massage
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Ironing facilities
Location
Guest Ratings & Reviews
The hotel rooms are beautifully decorated with traditional Balochi handwork and ornaments, providing a lovely ambiance. However, there were issues with housekeeping service and lack of response on compensation matters after multiple reminders.
The hotel offers beautiful rooms decorated with traditional Balochi handwork, clean and well-kept. However, there were some issues with items not being replaced, and the staff did not address compensation as promised. Service was helpful but lacked communication on certain matters. The location is convenient and easily accessible, adding to a good start in the morning. The dining experience offers delicious dishes but lacks some variety. The facilities are well-maintained and decorated.
My stay at the hotel was a mix of good and not-so-good experiences. The garden view from the room was excellent, but there were some issues like the tower not being made up, half-used water bottles, and unsatisfactory responses to my complaints regarding compensation. The staff promised to address the compensation matter but never followed up during my three-day stay.
My stay at Serena hotel was delightful, with its traditional and heritage touch evident across Pakistan. The rooms were superbly clean, well-decorated with Baloch ornaments, and spotless. However, there were some issues with service response about compensation after multiple requests.
The hotel offers a typical Serena experience across Pakistan, beautifully showcasing traditional Balochi handwork in the rooms, but disappointingly failed to address issues effectively, such as unclean linens and half-used amenities, despite promises of compensation.
The hotel rooms are beautifully adorned with traditional Balochi handwork, mirror frames, and unique wooden designs, reflecting the Serena chain's touch of tradition and heritage. Despite some issues like used towels and incomplete responses to compensation requests, the rooms provide an enjoyable experience with their Balochi decor.
The hotel offers beautiful rooms with traditional Balochi handwork and a touch of heritage but falls short on responsiveness to guest concerns. The location is good, easily accessible, and adds to a great start in the morning. The dining experience provides a variety of dishes, especially the green fresh salad, mutton joints, and lengthy rice, ensuring a satisfying meal.
The hotel rooms showcase the typical Serena chain style in Pakistan, featuring a touch of tradition and heritage with beautiful Balochi handwork. However, issues like half-used water bottles and unresolved compensation requests after repeated complaints were disappointing. The traditional Balochi decor and design elements enhance the room's ambiance, but service lapses affected the overall experience.
Staying at Serena Quetta was a delightful experience overall! The rooms were beautifully adorned with traditional Balochi handwork, mirror frames, and wooden designs, showcasing a touch of heritage. The service was top-notch, especially accommodating my needs like getting a trolley for my shopping and preparing a special omelette. The location is perfect, right in the city center, offering a serene ambiance with lush greenery. The dining experience was fabulous with a variety of dishes to savor. While the facilities were great, there might be room for improvement in some areas.
The hotel rooms, although typical of the Serena chain across Pakistan with a touch of tradition and heritage, fell short in terms of service and make-up quality. Despite numerous complaints including used towels and half-empty water bottles, the compensation promised for the inconvenience was never addressed during my three-day stay.
The Serena hotel in Quetta offers a touch of tradition and heritage typical of the Serena chain across Pakistan. While the room had some issues like a half-used water bottle and unresolved compensation matters, the stay was overall comfortable.
The hotel in a typical Serena chain across Pakistan, exuding a touch of tradition and heritage. While the stay was comfortable overall, there were some issues with room maintenance and responsiveness to complaints. The location was central and convenient for exploring the city.
I had a mixed experience at the hotel. The rooms were beautifully decorated with traditional Balochi handwork, including mirror frames and wooden designs, which I really enjoyed. However, there were some issues like incomplete room makeup, half-used water bottles, and unaddressed compensation requests during my three-day stay.
My stay at the hotel was a mixed experience. While the rooms were superbly clean and beautifully decorated with traditional Baloch ornaments, there were issues with the amenities like half-used water bottles and lack of response on compensation inquiries. The service, however, was amazing and very helpful. The location was perfect, adding a good start to my mornings. The dining experience, with delicious green fresh salads and mutton dishes, was a highlight despite limitations. Though some areas needed improvement, the overall experience was positive.
The hotel seems to be a typical Serena chain across Pakistan, with some room upkeep issues and a disappointing response to compensation requests. However, the location in the city center is perfect and the staff is helpful for guests' needs.
